Privacy Policy

Version: 1.2

Effective Date: April 27, 2026

Last Updated: May 11, 2026

Timeless Content ("we," "us," or "our"), a Texas-based business, thanks you for visiting our website or accessing our online and mobile resources. We use the words "you" and "your" to mean you, the reader, and other visitors to our website. This Privacy Policy ("this policy," "this statement," or "our statement") informs you about the types of personal information we collect, how we use it, who we share it with and why, and what we do to try to protect it. "Website" means the online and mobile resources, services, landing pages, and other internet features we own and operate.

You are not required to provide us with any personal information. If you do not wish to provide us with your personal information, or to have it processed by us or our service providers, please do not provide it to us and avoid any interaction with us or our Website. By using our Website or submitting information through our forms, you are agreeing to this Privacy Policy and that we may use and disclose your information as described herein.

1. Sources and Collection of Personal Information

Personal information generally means information that can be used to identify you or that can be easily linked to you (for example, your name, email address, telephone number, and similar identifiers). We may collect personal information from the following groups of individuals: visitors to and users of our Website, prospective customers and applicants, and current customers and clients.

There are two types of information we obtain online and then store and use: (i) information that is collected automatically from each visitor, such as device and browser information; and (ii) personal information that you voluntarily provide to us.

Voluntarily Submitted Information

We may collect, or may have collected in the preceding twelve months, the following categories of personal information when you voluntarily provide it through our landing pages, application forms, ManyChat conversations, email replies, or other interactions with us:

  • Identifiers and contact details: full name, email address, and phone number

  • Social media handles (such as Instagram username)

  • Business information: business revenue, business model, industry, and other information you provide on our application form

  • Communications: the content of messages, emails, and other communications you send to us

  • Other information you choose to provide in your interactions with us

If you do not want us to collect this type of personal information, please do not provide it. Voluntarily providing information is strictly your choice. Not providing personal information may limit your ability to access certain offerings, but it will not affect your ability to access information generally available to the public on the Website.

Automatically Collected Information

When you visit our Website, we and certain service providers operating on our behalf may collect information about your activity using tracking technologies such as cookies, pixels, and similar tools. The information collected through these technologies may include: the IP address from which you accessed our Website; the type of browser and operating system you use; the date, time, and length of your visit; the specific pages visited and any content viewed or downloaded; and the websites you visited before or after our Website.

If you access our Website from a mobile device, the mobile services provider may transmit uniquely identifiable mobile device information. We may use this information to:

  • Provide useful features and remember your preferences when you return to our Website

  • Deliver relevant content based on your usage patterns

  • Monitor, evaluate, measure, and optimize the use and operation of our Website

  • Analyze traffic on our Website

2. How We Use Your Personal Information

We may use the personal information we collect from and about you for the following business purposes:

  • Forms and Lead Magnets: When you submit a landing page form to receive a lead magnet, resource, or other content, we use your information to deliver that content and to send you follow-up email communications, including educational content, business resources, and occasional promotional offers we believe may be of interest to you.

  • Application Forms: When you complete our application form, we use your information to evaluate your fit for our coaching, agency, or other programs and to contact you about your application.

  • Direct Communication: We use your contact information to respond to inquiries, deliver requested resources, and follow up on previous conversations. Communications from us may be in the form of emails, telephone calls, or text messages, and may include information about our products or services we believe may be of interest to you. Phone and text outreach is conducted manually by our team members. We do not currently use automated telephone dialing systems or AI-based outreach.

  • Service Delivery: To provide products, services, and content to our customers and clients, manage their accounts and engagements, and fulfill our contractual obligations.

  • Product and Service Improvement: To enhance our products, services, marketing, and customer relationships.

  • Internal Operations: To administer our systems and conduct internal functions such as troubleshooting, data analysis, testing, research, and statistical purposes.

  • Security and Protection: To protect Timeless Content, our team members, customers, and operations from fraud, misuse, or other unlawful activity.

  • Legal Compliance: To comply with applicable laws, regulations, court orders, subpoenas, or other legal processes, and to exercise or defend the legal rights of Timeless Content.

  • Other Purposes: As disclosed to you at the time of collection or as otherwise permitted by law.

3. Legal Basis for Collecting and Using Your Personal Information

Where required by applicable law, we rely on the following legal bases for collecting, processing, and disclosing your personal information:

  • As necessary to provide a service or complete a transaction with you (such as when we deliver a lead magnet you requested or respond to your application)

  • Consent (where you have provided consent, such as for direct marketing communications)

  • As necessary for legitimate business interests (such as maintaining the safety and security of the Website and operating our business)

  • For compliance with legal obligations

4. How We Disclose Your Personal Information

We disclose, or may have disclosed in the preceding twelve months, your personal information to third parties as described below.

Service Providers

We share your information with trusted third-party service providers that help us operate our business, including but not limited to email marketing platforms (such as KIT, formerly known as ConvertKit), CRM and automation tools, payment processors (where applicable), and conversational marketing platforms (such as ManyChat). These providers process your information on our behalf under contractual obligations to protect it and are not permitted to use your information for their own marketing purposes.

Legally Compelled Disclosures

We may disclose your information to government authorities or other third parties when compelled to do so by such authorities, or otherwise as required or permitted by law, including in response to court orders, subpoenas, and similar legal processes.

To Prevent Harm

We may disclose your information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users, or any other party who could be harmed by such activity.

Business Transfer

If Timeless Content, or substantially all of its assets, are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation, or liquidation, personal information may be one of the transferred assets.

We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties. We do not share your personal information with advertising networks or data brokers in exchange for monetary compensation.

5. Data Retention

We retain personal information for as long as we deem reasonably necessary to maintain and grow our relationship with you and provide our services; to comply with our legal and contractual obligations; or to protect ourselves from potential disputes (for example, to maintain records and evidence of our relationship in case of legal issues following the discontinuance of our relationship). When personal information is no longer needed, we will take reasonable steps to delete or anonymize it.

6. Your Choices and Rights

Depending on where you are located (for example, California, Colorado, Connecticut, Texas, Virginia, the European Union, or the United Kingdom), you may have certain rights regarding your personal information:

  • Right to Know and Right of Data Portability: You have the right to request information about our collection and use of your personal information, and to request the specific pieces of personal information we have collected about you in a portable format.

  • Right to Delete: You have the right to request that we delete personal information collected from you, subject to certain legal exceptions.

  • Right to Correct: If we receive a verifiable request to correct inaccurate personal information about you, we will use commercially reasonable efforts to correct it.

  • Right to Object or Restrict Processing: You may have the right to object to or restrict our processing of your personal information under certain conditions.

  • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to the withdrawal.

  • Right to Opt-Out of Marketing Emails: When you submit your information through our forms, you acknowledge that we may use your email address to send you communications about our offerings. To stop receiving promotional emails, click the "unsubscribe" link in any email or contact us directly.

  • Right to Opt-Out of Phone or Text Contact: To stop receiving phone calls or text messages from us, reply STOP to any text message or contact us directly using the information at the end of this policy.

  • Non-Discrimination: You have the right not to be discriminated against in pricing or services because you exercise any of your rights described above.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. When you submit a request, your request must (i) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information, and (ii) describe the request with sufficient detail that allows us to properly understand and respond to it.

Please note that many of these rights are subject to exceptions and limitations under applicable law. Our responses will vary based on the circumstances of the request and your location.

7. Children's Privacy

Federal law imposes special restrictions and obligations on commercial website operators who direct their operations toward, and collect and use information from, children under the age of 13. We do not intend for our Website, products, or services to be used by individuals under the age of 18. If we become aware that anyone under the age of 18 has submitted personal information to our Website, we will delete that information. If you believe that someone under the age of 18 has submitted personal information to our Website, please contact us using the information below.

8. How We Protect Collected Personal Information

We take reasonable security precautions to protect the personal information you provide to our Website. We have adopted security measures designed to protect, in a manner consistent with accepted industry standards and applicable law, against anticipated or actual threats to the security of personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee that your information will be free from unauthorized access or that loss, misuse, destruction, or alteration will not occur.

9. Tracking Technologies

Like many websites, we may use digital tracking technologies such as cookies, pixels, and similar technologies (collectively, "Cookies") to record your preferences, track use of our Website, and improve your experience. Cookies on our Website generally fall into the following categories:

Essential Cookies

These Cookies are necessary for the Website to function and to enable you to use its features. Without these essential Cookies, the Website may not perform as intended.

Analytics Cookies

Analytics Cookies provide us with information about how visitors navigate and interact with our Website. These Cookies allow us to understand how many visitors we have, how often they visit, and which pages are most useful to them. We may use Google Analytics for these purposes. For more information about Google Analytics, refer to Google's privacy and partner policies.

Advertising Cookies

If we use advertising Cookies, they may be placed by us or by third parties to enable ad networks to recognize a unique Cookie on your computer or mobile device. This information may be used to deliver advertisements that may be of interest to you on our Website or on third-party sites.

Your browser or device may include "Do Not Track" functionality. Our Website may not be configured to respond to such Do Not Track signals. That means that even if your browser is set to "Do Not Track," our information collection and disclosure practices will continue to operate as described in this Privacy Policy. Where required by law, we honor universal opt-out signals such as Global Privacy Control.

10. Third-Party Links and Websites

Our Website may contain links to other websites, services, or applications (such as Instagram, Facebook, or other social media platforms) that are not operated or controlled by us ("Third Party Sites"). This Privacy Policy does not apply to Third Party Sites. You should review the privacy practices of any Third Party Sites before using them or providing them with your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date the policy was last updated is identified at the top of the page. We will notify you of changes by updating the effective date and posting the updated policy on the Website. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your data rights, contact us at:

Timeless Content

Texas, United States

Email: support@nexuscreator.com